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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Morris

March 5, 2026

5  out of  5
rating by John Morris
"Been with state farm off and on since I was 16 years old I'm 32 now. Still one of the cheapest places to get insurance. Never had any issues"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that you've found value in our services over the years. Your trust and satisfaction are important to us, and we're glad to have been able to meet your insurance needs consistently. If there's ever anything more we can do for you, please let us know."
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Stephanie Calhoun

February 28, 2026

5  out of  5
rating by Stephanie Calhoun
"I so greatly appreciate how amazing the customer service at Paul Clark State Farm is. When life is wild and crazy and everything feels like pulling teeth, it really is such a breath of fresh air to be able to do something so quickly, easily, and friendly! I have never had even close to a bad interaction, anytime I call I get a response within an hour, and when I call someone always answers and gets my problem solved fast and easy!"
We responded:
"Thank you, Stephanie, for sharing your experience with us. It's wonderful to hear that our team has been able to provide you with quick and friendly service, especially during hectic times. We strive to make every interaction as seamless as possible, and your feedback is truly appreciated. Your satisfaction is our priority, and we're glad to know we've met your expectations."
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Kisha Davis

February 27, 2026

5  out of  5
rating by Kisha Davis
"Mr. THERESA is the best and Derrick is Great insurance agent."
We responded:
"Thank you, Kisha, for sharing your positive experience with us. It's wonderful to hear that Mr. Theresa and Derrick have made such a great impression. We truly appreciate your feedback and are glad to know you're satisfied with our service. Your support means a lot to us."
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Dia Young

February 25, 2026

5  out of  5
rating by Dia Young
"Theresa from Paul Clarks state farm is amazing, She has been my agent for almost two years and always is very helpful and timely!"
We responded:
"Thank you for sharing your positive experience with Theresa. It's wonderful to hear that she has been consistently helpful and timely in assisting you over the past two years. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Tamara Hastings

February 17, 2026

5  out of  5
rating by Tamara Hastings
"Lakreashia from Paul Clark was so great to work with. She called back quickly and helped me with everything I needed. Best state farm in town!"
We responded:
"Thank you, Tamara, for sharing your experience with us. It's wonderful to hear that Lakreashia was able to assist you promptly and meet your needs. We strive to provide the best service possible, and your feedback is greatly appreciated. We're glad to be your choice for insurance in town!"
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Cathy McAlear

January 14, 2026

5  out of  5
rating by Cathy McAlear
"Bethany was very helpful and pleasant to speak to."
We responded:
"Thank you, Cathy, for sharing your positive experience with Bethany. It's wonderful to hear that she was helpful and pleasant during your interaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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s e

January 9, 2026

5  out of  5
rating by s e
"Theresa was b e Ryan helpful. She made a payment to my account really fast and wish me to have a wonderful day."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Paul Clark's State Farm"
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Sarah Rose

December 11, 2025

5  out of  5
rating by Sarah Rose
"I am so happy with my new monthly rate. Thank you Isaac for working so hard to provide the best rate possible for me."
We responded:
"Thank you, Sarah, for sharing your positive experience. It's wonderful to hear that you're pleased with your new monthly rate. Isaac is dedicated to finding the best solutions for our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Tammie Russell

December 10, 2025

5  out of  5
rating by Tammie Russell
"Cheyanne is thoughtful and extremely helpful!!"
We responded:
"Thank you, Tammie, for sharing your positive experience with Cheyanne. It's wonderful to hear that she was thoughtful and extremely helpful during your interaction. Your feedback is greatly appreciated and will be shared with Cheyanne and the team. We're committed to providing excellent service and are glad to know we met your expectations."
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T North

December 9, 2025

5  out of  5
rating by T North
"I have been with State Farm for about 2 years now . Always 5 stars . Up until recently I’ve had some issues with my vehicles and insurance . Deonna went above and beyond to make sure I was taken care of. If I could give more than 5 starts I would."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Deonna was able to assist you and ensure everything was taken care of with your vehicles and insurance. Your feedback is greatly appreciated, and we're glad to have you as part of our State Farm family. If there's anything else you need, feel free to reach out."
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Timothy Ballinger

November 26, 2025

5  out of  5
rating by Timothy Ballinger
"I’ve been a customer of Paul Clark State Farm for many years, and the service has always been outstanding—whether in person or over the phone. Cheyenne always answers with a cheerful attitude and is incredibly helpful. I stopped in today to make a few changes and was greeted kindly and assisted promptly. Deonna has always been wonderful as well, and today I was helped by (I believe) Theresa, who was patient, knowledgeable, and truly took the time to explain everything and help me out. I genuinely appreciate the entire team. Their consistent kindness and professionalism are the reason I continue to trust Paul Clark State Farm with my insurance needs"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Cheyenne, Deonna, and Theresa have provided you with outstanding service. We take pride in our team's dedication to kindness and professionalism, and it's rewarding to know that these qualities have made a positive impact on your experience. Your trust and continued support mean a lot to us."
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jay steeb

November 21, 2025

5  out of  5
rating by jay steeb
"Every time I call State Farm, Teresa has always helped of Bobby beyond answering all questions. Even answering some that I didn't even ask just to help me be more informed."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Teresa has been so helpful and informative during your calls. We strive to provide the best service possible, and it's great to know that Teresa has gone above and beyond to assist you. Your feedback is greatly appreciated."
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Patty Pointer

November 19, 2025

5  out of  5
rating by Patty Pointer
"This fine business exudes all the characteristics of professionalism and beyond take note BBB."
We responded:
"Thank you Patty! We hope they do. Please let us know if you need anything. - Paul Clark's State Farm"
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Nick H

November 17, 2025

5  out of  5
rating by Nick H
"I had nvr really dealt with staff b4 now. There was alot about my insurance I didn't understand till she explained perfectly. I accidentally changed my mind and she fixed it in few seconds. I like having peace of mind they gave me. Like a good neighbor statefarm is there."
We responded:
"So happy to hear that your experience was good Nick. Anytime you have questions always feel free to call or stop by. Happy to be your Good neighbor! - Paul Clark's State Farm"
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Kathy Mackety

November 13, 2025

5  out of  5
rating by Kathy Mackety
"The Staff here have always been amazing with me. Thank you, Teresa Andrews, for being nothing short of amazing!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Paul Clark's State Farm"
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Bonnie Kuehle

November 12, 2025

5  out of  5
rating by Bonnie Kuehle
"Theresa was great. Very pleasant to speak with. She answered my question about our policy. We are glad we went with State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Paul Clark's State Farm"
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Amanda Williams

November 8, 2025

5  out of  5
rating by Amanda Williams
"Theresa was amazing! She clearly answered our questions and had us on our way in no time. Thank you Theresa for making yourself available to us."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Paul Clark's State Farm "
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Brittany Hall

October 15, 2025

5  out of  5
rating by Brittany Hall
"The staff is AMAZING!! Teresa is so kind, professional, helpful and all together an amazing person to speak with. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Paul Clark's State Farm"
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Laura Wingfield

October 9, 2025

5  out of  5
rating by Laura Wingfield
"Bethanie is awesome! I’ve been with State Farm for along time and I’m very pleased with my services ❤️"
We responded:
"Thank you, Laura! We are very blessed to have Bethanie on our team. Thank you for the review! - Paul Clark's State Farm"
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KALISHA Todd

October 8, 2025

5  out of  5
rating by KALISHA Todd
"Theresa was great help"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Paul Clark's State Farm"
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cheryl dennis

October 3, 2025

5  out of  5
rating by cheryl dennis
"Paul Clark office had beseem very helpful with setting up and transferring my car insurance when I purchased a new car. They are always willing to help with my rented insurance also. I would recommend them to anyone."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Paul Clark's State Farm "
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Brittney Bale

October 3, 2025

5  out of  5
rating by Brittney Bale
"Cheyenne and all staff are very accommodating and helpful. Anytime I have a question they are always very quick to return my calls same day and tolerate my 20 questions I always have!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Travis Wolverton

September 26, 2025

1  out of  5
rating by Travis Wolverton
"Worst company to ever deal with, pure incompetence."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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K M

August 15, 2025

2  out of  5
rating by K M
"I am a returning client to State Farm but my first time with Paul Clark. I am dissatisfied with the miscommunication from the agent Derek and whomever the lady is that contacted me from their office today. I previously spoke with Derek regarding my vehicle suddenly not moving forward. I let him know my vehicle was at home, which made me ineligible to use roadside assistance because the vehicle was not on the roadside. I informed Derek that I had another prepaid tow service that I would use to get my vehicle to the shop. I was aware that I was not eligible for roadside assistance reimbursement. I asked for clarification on roadside assistance clause regarding the 1 hour of mechanical services toward transmission problems. Dereck informed me that it’s only $85 toward the mechanics labor, no matter the fee I would be charged. He said to bring in my receipt after I pay for my transmission and they could refund me $85. I had the receipt dropped off because I had an emergency. I got a call from a lady with State Farm this morning, letting me know that they have my receipt and it was placed on Derek’s desk, however he has no recollection of speaking with me regarding the reimbursement. She repeatedly told me that they will not pay me for anything to do with my transmission. After bringing Derek on the line, he says that he only recalls talking to me when I first purchased the insurance from them. I reminded him of parts of our conversation and he clearly has amnesia and recalls nothing. The lady is steadily informing me that they don’t offer any transmission reimbursement of any kind. I ask her to pull up the clause and explain it to me. She must have found it because now she says bring in a receipt where the tow truck driver worked on your transmission for an hour and not the shop. I am unaware that tow truck drivers repair or work on transmission’s so I’m confused. I again say I only did what I was advised to do and would have never sent the receipt if I wasn’t told to. The lady acted as if I was trying to fraudulently get $85 out of State Farm, when I pay more than double that a month for my 2 vehicles. I wish they would have simply said there’s been some miscommunication somewhere and we don’t cover that. I would have understood. I did not like the hostility from the lady as if I knowingly did something wrong. I will be switching agencies in the future but sticking with State Farm."
We responded:
"We’re sorry to hear that your experience with our State Farm office wasn’t as positive as we strive for. We do apologize for the miscommunication and that our policy unfortunately does not cover anything related to maintenance or mechanical unless it was a result of an accident. We can assist you with transferring your policies, please send an email to our office and we will take care of that for you. Sincerely, Paul Clark"
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Sid McFadden

July 29, 2025

5  out of  5
rating by Sid McFadden
"Called to make a payment, Cheyenne took the call. She handled it flawlessly. Was very fast, very professional!! Nice office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Paul Clark's State Farm"